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FAQ

  • How to use Curo L7?
  • How do I code my Curo L7 device?
    To code the CURO L7 device, please make sure the device is off. Insert the blue Lipid-P code chip into the device on the left side. Once it snaps into place, the device will automatically code and you will not have to do anything further. For image-guided assistance, please refer to the user manual page 21.
  • How do I check if my Curo L7 meter is working properly?
    For entering the “Checking” mode of lipid, press the left and right buttons in display mode flashing lipid test strip symbol for 3 seconds, then ‘CHE’ appears on the screen. Insert the SD Lipid Check Strip in ‘CHE’ mode. The check result appears on the screen in just 10 seconds. If there isn’t any problem for the analyzer, ‘OK’ message will appear on the screen. Otherwise, there is a problem with the analyzer, ‘EEE’ error message will appear on the screen.
  • Can the Ezi tube be cleaned and reused?
    You need to dispose of the Ezi tube properly after using, Ezi tubes are for one-time use only, this is for accuracy and infection control purposes.
  • I am getting N-A for my LDL result. What does it mean?
    NA – Not Available for your LDL. If you did not receive number values for your other tests for TC, TG, or HDL, you will not receive a calculation-based answer for LDL.
  • Can I use the Curo L7 meter to check my glucose level?
    Unfortunately, the Curo L7 cannot test for Glucose as we do not sell the Glucose Test Strips
  • What is the difference between the Curo L7 and the Curo L5?
    The Curo L7 is the highest professional grade model we offer for profile testing which has the capability to perform testing for Total Cholesterol, Triglycerides, HDL, and LDL while Curo L5 performs for Total Cholesterol, Triglycerides and Glucose. For those in a clinical or hospital setting, the Curo L7 device is more suited for more accurate readings.
  • What does my LO reading mean?
    LO for your result means that your results were too low for the device to provide a proper reading. Please refer to the User Manual for the exact levels for each result as they differ.
  • What are the measuring and testing limits for the Curo L7 devices?
    Testing limits: TC 100 – 450 mg/dL, TG 45 – 650 mg/dL, HDL 25-95 mg/dL Any readings that are below or above the limits will not show a numerical value. If a numerical value is not given for any of the tests above, the LDL will not be calculated.
  • CURO L7 Software for data download
  • How to use Curo L5?
  • How do I code my Curo L5 Device?
    On your Curo L5 Device, hold the DOWN arrow for 3 seconds. You should see a “code rF” on the screen. Continuously hold the DOWN arrow while placing the RFID tag symbol on the Test Strip bottle next to or against the RFID symbol on the Curo L5 Device. The RFID symbol on the Curo L5 is located below the down arrow. Once the device recognizes the RFID, it will display the code on the screen. You have now completed coding and will only have to perform this once per test strip bottle. Please refer to the video.
  • Do I have to code the strips every time for the Curo L5?
    No, you only need to perform the coding once per test strip bottle. Once you code for the first strip, you will not need to code the rest of the strips in the bottle.
  • Is there any tips to extract the blood easily?
  • How do I check if my Curo L5 meter is working properly?
    Insert the check strip and press the up and down button at the same time for more than 3 seconds while in standby status. If the system works properly the symbol “ooo” will be displayed. If the meter has problems, the symbol “Err” will be displayed.
  • I have received ER message, how do I fix it?
  • How do I change the reading from mmoL to mg/dL on the Curo L5?
    Hold the power button for 3 seconds and skip through the settings options until you see mmoL blinking. Use the UP or DOWN arrow to change it to mg/dL and press the power button to confirm. You will now have the mg/dL reading for your future and previous test results.
  • Can the capillary rods be cleaned and reused?
    You need to dispose of the capillary rod properly after using it. Capillary rods are for one-time use only, this is for accuracy and infection control purposes.
  • Can I order extra capillary Rods?
    We do not sell capillary rods separately, it is being sold together with the test strip.
  • After opening the test strip vial, how long can I use it?
    You need to discard the test strips 3 months after it has been opened – please check the side of your Test Strip box. The test strips become oxidized once it has been opened thus there is a time limit to use them.
  • What are the measuring and testing limits for the Curo L5 devices?
    Testing limits : TC 100 – 400 mg/dL, TG 70 – 600 mg/dL Any readings that are below or above the limits will not show a numerical value. If a numerical value is not given for any of the tests above, the LDL will not be calculated.
  • Do I need a control solution to operate my Curo L5?
    Despite what the user manual states, no you do not need the control solution. It is only necessary for those running a health fair or hospital where you will go through 100s of strips in one sitting.
  • Why do my Cholesterol test results differ from the lab?
    Lab tests use venous blood samples whereas your device uses capillary blood. That alone accounts for 5-8% of the difference in results and other factors such as your diet, time of day, and testing procedure affects your results. Please test yourself after fasting for the most accurate results, it is recommended that you eat an early dinner and test yourself the following morning.
  • How do I check my LDL and is it calculated? Which device can read for LDL?
    Yes, LDL is calculated from the values given for HDL, Total Cholesterol, and Triglycerides. Our Curo L7 device can perform LDL testing, the test kit includes all-in-one test strips for easy testing.
  • What is the bad and good cholesterol? Can your devices read for them?
    HDL (high-density lipoprotein) is the “good” cholesterol and LDL (low-density lipoprotein) is the “bad” cholesterol. These are the two types of lipoproteins that carry cholesterol to and from the body’s blood cells. HDL Cholesterol protects the body against narrowing blood vessels. LDL cholesterol makes arterial narrowing worse thus it is considered bad cholesterol. Our Curo L7 devices can read for HDL and LDL cholesterols.
  • When to use Lipid & Glucose check strips?
    -When you want to easily check the function of the Analyzer. -Before using your Analyzer for the first time. -Whenever your result does not agree with the level you feel. -If you have repeated a test and the blood glucose result is still lower or higher than expected.
  • Where were these devices and test strips made?
    Made in Korea
  • My newly purchased strip is expired, what do I do?
    Please contact support at support@curofit.com and our support team will get back to you with details on how to get replacement test strips.
  • Do you ship outside of the United States?
    Please contact to our customer support. +1 888 866 0060 or support@curofit.com
  • I am trying to place an order, but it says my zip code is invalid.
    The billing address should match the card details otherwise the transaction will be declined.
  • If I place an order today, how long does it take for me to receive the item?
    Normally it takes 3 to 4 business days. But for some instances, it takes longer than expected there are some delays from USPS, due to unforeseen events and bad weather conditions.
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